Privacy & Cookie Policy

Last updated: October 22, 2025

This Privacy & Cookie Policy describes how Spire Labs, Inc. (“the Company”, “We”, “Us”, or “Our”) collects, uses, and protects information in connection with the use of Full Send, our RPC and infrastructure service.

We value your privacy and limit the collection of personal data to the minimum necessary to provide and improve the Service. We do not use Google Analytics or any third-party tracking tools.

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have meanings defined below. The definitions apply regardless of whether the terms appear in singular or plural.

1.2 Definitions

For the purposes of this Privacy & Cookie Policy:

  • Company refers to Spire Labs, Inc., a Delaware corporation headquartered in Palo Alto, California, United States.
  • Service refers to Full Send, including the website and related APIs.
  • Website refers to Full Send, accessible from https://spire.dev/fullsend.
  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.
  • Personal Data means any information that can identify an individual directly or indirectly.
  • Cookies are small text files placed on your device by a website to help the site function or improve the user experience.
  • Usage Data refers to data collected automatically through the Service, such as general technical and connection information.
  • You means the individual or entity accessing or using the Service.

2. Information We Collect

2.1 Personal Data

Full Send does not require account registration and collects minimal Personal Data.

We may process limited information necessary to provide the Service, such as:

  • Your Ethereum wallet address (if you connect your wallet)
  • Blockchain transaction data (e.g., transaction hash, gas usage, network identifiers)
  • Publicly available on-chain data associated with your wallet

We do not collect names, email addresses, phone numbers, or other identifying personal information unless you voluntarily provide them (for example, through a support inquiry).

2.2 Usage Data

When you access our Service, we may collect certain technical information automatically, such as:

  • IP address and general location (country or region level only)
  • Browser type, version, and language
  • Operating system and device type
  • Date, time, and duration of your visit
  • Pages or endpoints accessed

This information is used solely for operational security, performance monitoring, and abuse prevention.

2.3 Cookies

We use only essential Cookies necessary for the basic functioning of the website.

We do not use analytics, advertising, or third-party cookies (e.g., Google Analytics, Hotjar, Facebook Pixel, etc.).

You can disable cookies via your browser settings, but some parts of the Service may not function properly without them.

3. How We Use Information

We use the information we collect only for legitimate purposes, including:

  • To provide, operate, and maintain the Service
  • To ensure the stability, reliability, and security of our infrastructure
  • To respond to support requests or abuse reports
  • To comply with applicable laws or regulatory requirements

We do not sell, rent, or share your personal data with advertisers or third parties for marketing purposes.

4. Data Retention

We retain only the minimal data required for operational integrity.

  • Wallet and transaction data are stored only as part of system logs and are automatically cycled or anonymized periodically.
  • Server logs may be retained temporarily (up to 90 days) for security and debugging purposes.
  • We will delete or anonymize data once it is no longer necessary for the purposes stated above.

5. Data Transfer and Storage

Your information may be processed on servers located in the United States or other jurisdictions where Spire Labs operates.

We implement reasonable administrative and technical measures to ensure the protection and confidentiality of your data.

By using the Service, you consent to this transfer and processing under the conditions described in this Policy.

6. Security

We use industry-standard security practices to protect your information, including encryption, access control, and secure infrastructure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR / Global Users)

If you are located in the European Economic Area (EEA) or another region with similar data protection laws, you may have the following rights:

  • Access – Request a copy of the data we hold about you.
  • Rectification – Request correction of inaccurate data.
  • Deletion – Request deletion of your personal data.
  • Objection – Object to processing under certain conditions.
  • Data Portability – Request transfer of your data to another controller.

You may exercise these rights by contacting us at legal@spirelabs.co.

We may verify your identity before responding to such requests.

8. Children’s Privacy

Our Service is not directed toward individuals under 18 years old.

We do not knowingly collect any personal information from minors.

If you believe your child has provided us with personal data, please contact us so we can remove it.

9. Links to Other Websites

Our Service may contain links to third-party websites not operated by us.

We are not responsible for the content, security, or privacy practices of such external sites.

We encourage you to review the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the Service after such changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us:

legal@spirelabs.co